Nigeria is full of tricky people, that's why you must not be carried away with an online review of a book. This happens too when it comes to working with web hosting companies, not only in Nigeria but also the rest of the world.


I personally have encounter with some hosting companies, even though the sites aren't Nigeria based hosting company but I want to prove to you that Selecting a web host for your website is an important – and at times, daunting – undertaking. Beyond finding which web hosts are out there, it’s a matter of digging through different plans, comparing inclusions, and checking customer reviews. But beyond that, it’s important to look for what isn’t said their reviews and take them into consideration.

After my encounter with these companies I decided to share with you some Questions you should ask your web hosts before becoming there customer. check out domainking.ng Frequently Ask Questions (FAQ)

Questions To Ask Your Web Hosting Companies.


There are tons of questions that you can ask your potential web host, but by getting the answers to these questions below, before you sign in for their services, you should get a clear picture of the company you are dealing with, what you will receive, what the provider offers, how they treat their customers, and if they are an organization you can trust and truly want to work with.

1. What is there up-time guarantee?

2. What level of customer/ technical support do they offer? Online only? Phone? Email? Etc.? Or all of the above?

3. What are their customer technical support hours by method? If online chat is available 24/7, what are their phone support hours?

I remember contacting DomainKing.ng online support ones the guy that chat me live was so awesome. Do you know why? The reason is that, I told this guy I'm only asking questions I'm not buying any of their services but the guy took his time to explain things and also took his time to talk on phone only just to make things clear to me I'm wondering the level of support they will be giving to their potential customers.

4. What type of set-up assistance is included at no additional cost oh?

5. What types of e-commerce features are included? with the plan that you are considering.

6. What payment plans are available? For example, if you sign up for a two-year subscription term, do you need to pay that full amount upfront or is it divided into increments?

7. What are the renewal terms and fees? Know that if you are a first-time buyer, you will likely sign up at a discounted rate that the changes when you renew your contract – make sure that you know the full ramifications.

8. Are they the original hosting provider or a hosting services re-seller? If they are reliable they will tell you the fact.

9. What are their security measures and server backup protocols?

10. How long has the web host been in business? Have they changed management/ ownership in that time or, more importantly, recently?

11. What are their server upgrade protocols? E.g, are they able to update and upgrade their servers without downtime? If so, how? During what hours of the day/ night do they make those updates?

12. What are the provider’s requirements to cancel a hosting contract? What is their required period of notice?

13. What is the refund policy during the trial period? Most providers’ trials are not truly free – you’ll end up paying for the service, but get your money back if you are unsatisfied. That said, what does that refund entail?

14. What does their set-up/ installation process entail? What exactly are you responsible for and how much support do they provide during the process?

15. What is their policy, Are there penalties? For any misconduct or anything against them?

16. Are there limitations to the types of software that you can run or install?

17. If someone does manage to hack their network and servers, what is their guarantee of being able to restore your data? What measures do they have in place for this?

18. Are there set-up fees? If so, what are they?

19. How are spam complaints monitored and dealt with?

20. What is their privacy policy and how is your personal data managed?

Conclusively: 

This article is an eye opener for you to understand what you really needs to know about web hosting to get the best services from your web hosting companies. Web hosting is an important aspect of having a website. There are free hosting services out there, but they involve limited features and tons of advertisements. If you want a high-performing and customized website or blog, you should go for a premium web hosting service.

The best web hosting company in Nigeria to get your web running with good customer services get your domain names and web hostings now www.domainking.ng

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